Refunds for airline tickets

By: Gabriela Ryczek
Created: 31 May 2020 - 08:05
Updated: 1 June 2020 - 10:06

The European Commission has announced that it has received replies from 12 EU Member States regarding refunds for cancellations. Brussels threatens to institute procedures for non-compliance with passenger rights. Poland ensured that it respected the regulations.

The case has become a serious problem for millions of people whose flights have been canceled by the outbreak of the coronavirus pandemic and the introduction of travel restrictions around the world. The EC has repeatedly emphasized that, in accordance with EU law, airlines must refund money for unused tickets if the customer refuses to accept vouchers instead.