Support My Participation

ClusterXchange Support Office

The Support Office is available to provide general information and guidance on participating in the ClusterXchange scheme.


If you need general information about the scheme, please contact the Support Office.

Please send your query by email: 

  • Please indicate whether you are an interested or registered participant
  • If you are a registered participant involved in an exchange, please indicate your exchange reference number
  • If your query is related to technical issues, please attach a screenshot of the error and information on the used browser (brand and version).

clusterxchange [at] (Submit query)

You can also reach the Support Office on +32 483 37 80 08 between 10:00-14:00 (CET), Monday to Friday on working days.


More detailed support in the form of guidance can be requested by scheduling a bilateral meeting with a member of the Support Office: